RETURN AND EXCHANGE
→ If you change your mind about your purchase, you can send the unused / undeformed product to the company address within 14 days with the return code (637830101) via MNG KARGO.
Ehlibeyt Nbh. Tekstilciler St. No: 25 A Floor No: 1 Çankaya/ Ankara, 06520 Turkey
→ Make sure that your order form is in the return cargo package.
→ Returned cargoes without the order form will be evaluated as ‘lost customer’ and our company does not have product responsibility.
Cargoes arriving without a return code are returned to you.
→ Products that have been modified cannot be returned or exchanged. Change fees are not refunded.
→ Returned products are examined according to the order of the process after they reach us, following the product acceptance process.
→ The return amount will be paid to you within 3 business days after the returned products reach us.
The refund of your return will be made according to the payment method (cash/installment) you used when ordering on our site.
Since the return transactions are made by automatic systems, the refund is determined according to the payment type of the order you created in the system.
If the installment payment method was used in the orders, the refund will be made in installments; if the cash payment method was used, the refund will be paid back to the card in advance.