TERMS | CONDITIONS

          COMPANY INFORMATION

          Company Name: Terzioğlu Dış Giyim Sanayi Ve Ticaret Limited Şirketi

          Address: Ehlibeyt Nbh. Tekstilciler St. No: 25 A Door No: 1 Çankaya/ Ankara, 06520 Turkiye

          Tax Number: 8400727295

          Tax Office: Başkent Tax Office

          Mail: [email protected]

          Phone: +90 (532) 169 00 00 

          Working Hours: You can reach customer service and visit the store between 09.00-18.30 on weekdays.

          PAYMENT

          Payment is taken at the time the order is placed. No goods will be delivered without payment.

          VAT is included in all prices of products delivered in Turkey, where applicable. VAT to be charged will be at the Turkish VAT rate.

          For international orders, prices on the website may be subject to taxes and duties, where applicable and depending on the shipping destination.

          All credit and debit card holders are subject to verification checks and authorization by the card issuer. If the issuer of your payment card refuses to allow payment to the company, the company

          will not be responsible for any delays or non-delivery.

         Return and exchange is not possible for abroad orders.

          PROTECTION OF PERSONAL DATA

          As a company, we attach importance to the processing and preservation of your personal data in accordance with the Law on the Protection of Personal Data No. 6698 ("Law").

          We would like to inform our customers about our purpose and methods of collecting, processing and transferring personal data and your rights arising from the Law accordingly.

          As a company, as the data controller, within the framework of our legal obligations arising from the legislation; we collect your personal data verbally, through the website, social media channels, mobile applications

          and similar means, verbally, in writing or electronically for the purposes of allowing you to benefit from the services of our brands, informing you about our campaigns upon your approval, recording your suggestions

          and complaints, creating better service standards for you, determining and implementing commercial and business strategies for the company.

          As a company, through our call centers, written communication channels, social media pages, mobile communication channels, in-store communication channels and/or all kinds of channels including but not limited     

          to these, your personal and/or special personal data that we obtain with your consent can be obtained, recorded, stored, changed, updated, periodically checked, rearranged, classified, kept for the period required for

          the purpose for which they are processed or for the period stipulated in the relevant law, shared/transferred with private-legal entities that the company works with or public institutions and organizations that it is legally

          obliged to and/or relevant 3rd party real persons/legal entities residing in Turkey or abroad in the case of legal or service-related actual requirements, and transferred abroad in the case of legal or service-related

          actual requirements.

          COOKIES AND PRIVACY POLICY

          Cookies are small text files or information saved on your computer or mobile device (such as a smartphone or tablet) when you visit our site.

          We use cookies to make our Sites easier to use and to adjust them to your interests and needs. Websites can read and write these cookie files, which help us remember important information about you (such as

          remembering your preference settings) so that we can recognize you and provide you with a more relevant website. Cookies also help speed up your future actions on our Sites. In addition, we may use cookies to collect

          statistical information about the use of our Sites, to understand how visitors use our Sites and to improve the design and usability of our Sites.